Case Study
YuGrow AI Coach Platform
YuGrow partnered with Tati Software to develop an intelligent AI coaching platform designed to deliver personalised, continuous, and context-aware coaching experiences. By …
Read case study
Approved AWS Delivery Partner
AWS Cloud Operations
Secure, reliable and under control — every day.
Deploying on AWS is only the beginning. We monitor your workloads, respond to incidents, maintain infrastructure and optimise cost — so you don't need a full internal CloudOps team.
AWS Partner
24/7 Monitoring
Governed Ops
Get a Cloud Operations Proposal
Tell us about your AWS environment and the support challenges you're facing. We'll recommend the right operating model.
Real outcomes
Customer Stories
See how we've delivered Cloud Operations for our clients.
Case Study
Case Study
ParentSense AI Platform Modernisation
ParentSense partnered with Tati Software to modernise its digital parenting platform through a scalable, cloud-native AI architecture designed to support intelligent and …
Read case study
Case Study
DigiSquad: DigiMali VAS Platform
DigiSquad partnered with Tati Software to modernise and operate the DigiMali VAS platform on AWS using a governed Cloud Operations model designed …
Read case study
Case Study
Digital Daily Subsistence Allowance Management System
The client operates across multiple African countries, supporting entrepreneurs with business establishment and growth through structured development programmes. Their services include mentorship, …
Read case study
Why it matters
More than infrastructure monitoring
A complete operating model covers the application, infrastructure, databases, access, backups, deployments and costs — not just whether a server is online.
- Continuous monitoring across infrastructure and applications
- Structured incident detection and response
- Ongoing governance, security and cost optimisation
AWS Cloud Operations framework
The five areas we cover
Governance, operations, monitoring, compliance and cost — assessed and operated as one model.
Cloud Governance
Clear control over accounts, resources and access.
Operations Management
Repeatable processes for day-to-day engineering.
Monitoring & Observability
Know what's happening before customers report it.
Compliance & Auditing
Visibility into configuration, activity and controls.
Cloud Financial Management
Make AWS spend visible and accountable.
This service covers technical cloud controls within the agreed scope. It does not by itself constitute formal certification or an independent audit.
What's included
Day-to-day operations
Monitoring & Alerting
24/7 automated monitoring across your workloads.
Incident Response
Structured detection, escalation and resolution.
Patching & Maintenance
Keep platforms current, secure and supportable.
Backup & Recovery
Configured, monitored and tested restore processes.
Engagement models
Choose how we work together
Managed Cloud Operations
We assume recurring operational responsibility for your AWS environment.
Discuss Managed OpsCo-Managed Cloud Operations
We work alongside your internal team, dividing responsibilities.
Discuss Co-Managed OpsCloud Operations Setup
We establish monitoring and governance, then hand over to your team.
Discuss Setup
Our process
How we bring your environment into managed operations
Assess the environment
Accounts, workloads, security and cost.
Define the service boundary
A clear responsibility matrix.
Establish the baseline
Architecture, risks and escalation contacts.
Implement CloudOps tooling
Monitoring, alerting, backup and governance.
Create runbooks
Procedures for recovery and escalation.
Operate & optimise
Respond to incidents, improve continuously.
Why Tati Software
Software and cloud operations, one provider
Software + Infrastructure, One Team
We investigate the app, not just the server.
AWS-Aligned Practices
Structured around AWS's own CloudOps framework.
Flexible Responsibility Models
Fully managed, co-managed, or setup and handover.
Continuous Optimisation
Incidents and cost data drive ongoing improvement.
FAQ
Frequently asked questions
Is Cloud Operations the same as cloud hosting?
No. Hosting provides the AWS resources. Cloud Operations manages those resources and the processes around them.
Is Cloud Operations the same as DevOps?
They overlap. DevOps focuses on building and shipping software; Cloud Operations focuses on running it in production.
Do you provide 24/7 support?
We provide continuous automated monitoring and alerting. Human on-call coverage depends on the selected service package.
Can you manage an environment built by another provider?
Yes. We start with an onboarding assessment to understand the architecture and current risks.
Can you work with our internal IT team?
Yes. A co-managed model divides responsibilities between us and your engineers.
Will you reduce our AWS bill?
We assess utilisation, idle resources and pricing options. Savings depend on approved remediation actions.
Can you provide disaster recovery?
Yes — planning, implementation and testing can be included or delivered as a separate project.
How is the service priced?
Pricing depends on accounts, applications, monitoring scope, incident coverage and the selected SLA.
Operate your AWS environment with confidence.
Get the monitoring, incident response, governance and cost control your production environment needs.